Shipping Policy
Processing & Dispatch
Orders are processed and dispatched within 1–2 business days after your order is placed. Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Delivery Times
We currently ship internationally.
- Processing time: 1–2 business days
- Estimated delivery time: 7–12 business days
- Total estimated time: approximately 8–14 business days
Please note that delivery times are estimates and may vary depending on your destination, customs processing, local postal services, or other circumstances outside our control.
Tracking
Once your order has been dispatched, you can track your package using the tracking number provided in your shipping confirmation email.
Customs & Import Fees
International orders may be subject to customs duties, taxes, or other fees depending on the destination country. Any applicable fees are the responsibility of the customer.
Delays
While we do our best to ensure timely delivery, occasional delays may occur due to customs, weather, carrier disruptions, or other unforeseen circumstances. If your order has not arrived within the expected timeframe, please contact our support team and we'll be happy to help.
If you have any questions about shipping, please contact us at eiflorahelp@gmail.com.